A sign-in glitch has been preventing FIFA 23 players from accessing the FUT Web App and EA announced it is investigating the issue.
The FIFA 23 Web App went live on September 21. Players can open their Ultimate Team returning user packs, buy more packs, build teams, and complete SBCs on the Web App.
The Companion App launched a day later, allowing players to use a mobile version – though, many have been troubled by a frustrating bug that doesn’t allow them to log on.
EA has since responded to players reporting login issues.
EA’s Direct Communication account stated, “We’re currently investigating reports of some players not being able to log into the Web App.”
We're currently investigating reports of some players not being able to log into the Web App and will provide an update in this thread when available.— FIFA Direct Communication (@EAFIFADirect) September 22, 2022
EA released the Web App a few days earlier for FIFA 22 as well, which ensures the developers work out significant issues before the game officially releases.
FIFA 23 introduces a series first cross-platform FUT Transfer Market, possibly influencing the market in previously unseen ways. We created a guide for the best nine cards to invest in on the Web App before the game’s official release.
Unfortunately, it’s impossible to invest in cards or start building your Ultimate Team if you can’t log in to the Web App. Hopefully for fans of the series, the issue is resolved swiftly.